Okdajee Privacy Policy — how your information is collected, used, and kept secure

1. Introduction & Scope of This Policy

The Okdajee Privacy Policy is our commitment to you — it clearly states how we collect your personal information, why we collect it, who we share it with, and how we keep it secure. This policy applies automatically to anyone who uses the Okdajee website, mobile app, or any of our other services.

We believe transparency is the foundation of trust. That is why Okdajee has written this policy in plain language so every member can easily understand exactly what we do with their data. We prefer to speak directly rather than hide behind complex legal terms.

2. What information we collect

Okdajee collects two types of information — what you provide directly and what is generated automatically as you use the platform.

For financial data, Okdajee stores only what is necessary to verify transactions. Full bank account numbers or card numbers are never stored.

3. How We Collect Your Data

Okdajee collects your information in several ways. The main methods are:

• Direct Registration: Information you provide when creating an account — name, email, date of birth, etc.
• KYC verification: National ID or passport details used to verify your identity.
• Transaction Information: Data automatically recorded during deposits and withdrawals.
• Cookies & log files: To monitor your browsing and gaming experience.
• Customer support: When you contact our support team, the conversation is stored securely for safety purposes.

4. Why and how your information is used

Okdajee uses your information for the following purposes — and only for these purposes:

• Account management: For registration, login, password recovery, and account security.
• Transaction Processing: For processing deposits, withdrawals, and bonus payments.
• Identity Verification: To complete KYC for legal compliance and security purposes.
• Customer Support: To resolve issues and provide support.
• Security & Fraud Prevention: To detect suspicious activity.
• Service Improvement: To analyze usage patterns and improve the platform.
• Relevant Notifications: To notify you of bonuses, promotions, and important updates (you can opt out at any time).

Okdajee does not sell your information to advertising agencies or build personal profiles to share with third parties.

5. Data Sharing & Third Parties

Okdajee does not generally share your information with third parties. However, sharing may occur in the following limited circumstances:

• Payment Provider: Payment gateways receive only the minimum information necessary to complete a transaction.
• KYC service provider: Licensed third-party providers may be used to assist with identity verification.
• Legal obligations: To comply with legal directives from government authorities or regulatory bodies.
• Security Investigation: When required for investigating fraud or criminal activity.

Every third party Okdajee works with is bound by a strict confidentiality agreement and may not use your data beyond the purposes Okdajee has defined.

6. Data Protection Measures

Okdajee employs both technical and organizational security measures to keep your information safe:

7. Cookies & tracking technologies

Okdajee uses cookies on its website and app. Cookies are small files stored in your browser that help improve your experience.

Cookies used by Okdajee:

• Essential Cookies: To maintain login sessions and core site functionality — the site cannot operate without these.
• Functional cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand which features are used most — all data is anonymized.
• Security Cookies: To prevent fraud and unauthorized access.

You can disable cookies at any time through your browser settings. Note that doing so may affect some site functionality.

8. Your data rights

As an Okdajee account holder, you have the following rights regarding your information:

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You can correct any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your account and data under certain conditions.
• Right to Restrict Processing: You can restrict the processing of your data in certain circumstances.
• Right to Withdraw Consent: You can unsubscribe from marketing notifications at any time.
• Right to lodge a complaint: If you have a data protection concern, you can raise a complaint with Okdajee Support.

9. How Long We Keep Your Data

Okdajee does not retain your information beyond what is necessary. As a general rule, data is kept only for as long as your account remains active.

• Transaction records are retained for a specified period in accordance with legal obligations.
• Even after account closure, KYC data may be retained for a defined period in accordance with regulatory requirements.
• Customer support conversations are generally retained for up to 2 years.
• Once the retention period expires, data is securely deleted or anonymized.

10. Protection of Minors' Data

Okdajee strictly does not serve anyone under 18. We do not knowingly collect data from minors. If we discover that a minor has created an account, it will be closed immediately and all associated data deleted.

If a parent suspects their child is using Okdajee, please contact support immediately — we will act promptly.

11. Right to amend the Privacy Policy

Okdajee may update this Privacy Policy when necessary. For significant changes, you will be notified in advance by email or via a site notification.

Continued use of Okdajee after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page periodically.

12. Contact & Privacy Complaints

For any questions, concerns, or complaints about this Privacy Policy, please contact Okdajee: